✅ Always download and install the Event Manager app directly from the
Microsoft Store for the best performance.
Check Your Internal Storage
✅ Make sure you have enough free internal storage space for smooth photo uploads.
❌ Do not attempt to upload photos if your storage space is low.
Photo Upload Source
✅ Use a local folder to upload photos it will work perfectly without issues.
❌ Do not upload from an external hard disk unless it is properly connected during the upload process. If the disk disconnects, your upload may fail.
File Location Consistency
✅ Keep the photos in the same folder after selecting them for upload.
❌ Do not move the photos to another folder after selecting them, as this may cause upload errors.
Antivirus Program Check
✅ Ensure that only one antivirus program is installed (preferably a paid version).
❌ Do not install multiple antivirus programs, as they may cause conflicts and slow down the upload process. If you are using a free antivirus, make sure it provides full protection.
Android Installation 📱
Install from Play Store
✅ Always download and install the Event Manager app directly from the
Play Store for the best performance.
Photo Upload Source
✅ Upload photos from the Gallery or other internal storage folders.
❌ Do not upload photos from the DCIM, Pictures, or Downloads folders, as
this may cause upload issues.
Check Your Internal Storage
✅ Ensure you have enough free internal storage space to handle photo uploads smoothly.
❌ Do not attempt uploads if the device has limited storage space left.
Check Your Network Connection
✅ You can upload photos from your phone, but the recommended network speed should be 30 KB per sec.
Mac (M2 Chip) Installation
Install from Photomall Download Page
✅ Download and install the Event Manager app directly from the Photomall
download page
Check Your Internal Storage
✅ Ensure you have enough free internal storage space to handle photo
uploads smoothly.
❌ Do not attempt to upload photos if you are running low on storage space.
Photo Upload Source
✅ Use a local folder for uploads and keep the photos in the same folder after selecting them this will work perfectly without issues.
❌ Do not move the photos to another folder after selecting them, as this
may cause upload errors.
